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Too big to fail
I was interviewed, recently, for a school project on financial services. One of the questions concerned the reasons why, sometimes, a bank is described as ‘too big to fail’. Here is my take. Anything...
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Consumer Data and the ‘War on Terror’
The book that I co-authored with Kirstie Ball, Elizabeth Daniel, Sally Dibb, Maureen Meadows and Keith Spiller, has been featured in ‘Research Reporter’, the research newsletter of the Faculty of...
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Use of social media for segmentation in the financial services industry
On June 25th, I am delivering a talk on the potential and pitfalls of using social media for segmentation. This talk is based on research done with 11 financial institutions (1 credit card company, 3...
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June 2015 round-up
All good things come to an end, and the sabbatical was no exception. As of July 1st, sabbatical consummatum est. As I entered the final month of my sabbatical, I told myself that I ought to not stop...
View ArticleMy PhD, 10 years on
This month (November 5th to be exact) marked the 10th anniversary of my PhD viva. I did my PhD at LSE with Dr James Backhouse, and investigated the profiling of undesirable customers (or customer...
View ArticleNew paper: Organisational tensions arising from mandatory data exchange...
While many aspects of life have come to a standstill, due to Covid19, others continue to play out. Some of those things feel very much out of context, when they arrive in my inbox, for instance – just...
View ArticleVideo from my Brunel Public Webinar Series: Mortgage market lockdown
Earlier this week, I participated in the public webinar series organised by the research office, at Brunel University London. I discussed why we are experiencing a contraction in the mortgage market,...
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